Pro privacy information
Effective 10 November 2026. PegasusCo is operated by Pegasus Solutions Pty Ltd.
We use your purchase email, customer identity, payment references, subscription status and registered store URL to fulfil purchases, provide downloads and updates, manage renewals and respond to support requests. We also retain service delivery records and security records needed to operate these services.
Stripe handles checkout, payment details, billing addresses, tax information and billing management. PegasusCo does not receive your full card number. Supabase provides customer authentication, database records and private file storage. Resend delivers sign in, payment confirmation and renewal emails. Vercel hosts the website. These providers may process information outside your country.
Activating Pro sends your store home URL and licence key to PegasusCo. Subsequent administration and update checks send a store activation token, the store URL and requested plugin version. Storefront product previews do not contact the purchase service. Your model files, product catalogue, shoppers and customer orders are not sent to the licence service.
The free WooCommerce plugin records usage locally by default. It stores the calendar date, product ID and aggregate 3D view and AR launch attempt counts in the store's WordPress database. This feature does not store visitor identifiers, IP addresses or tracking cookies, and local product analytics stay in your WordPress database. Optional count sharing is off by default. If enabled in 3D Previews > Settings, the plugin sends aggregate 3D open counts and a random delivery ID to PegasusCo once monthly. No product details, store URL, visitor identifiers or AR attempts are sent. PegasusCo may use shared counts in periodically updated public totals. Disable sharing to stop sending new counts. The receiving hosting service processes the store server connection information when handling requests. Store owners can pause recording in 3D Previews > Settings. Existing counts are kept when recording is paused.
Account pages use authentication cookies. We exclude customer account and private admin pages from website analytics. Temporary hashed network identifiers help limit abusive requests. Customer emails are transactional and are not a newsletter subscription.
We retain purchase and service records for account operation, support, dispute handling and applicable record keeping obligations. We remove expired temporary security records through scheduled maintenance. Contact hello@pegasusco.com.au to request access, correction or deletion, or to raise a privacy concern. Some records may need to be retained to meet legal obligations.